Providing welcoming, professional people who will create the right impression as customers arrive at your venue, combined with the skills, training and licenses to de-escalate challenging situations and maintain security.
To find the right door supervisors for your venue, we start by properly understanding your customers, your brand and your business environment. With many years’ experience across hospitality, leisure and other business sectors, we are adept at finding optimal solutions that deliver great customer experiences at lower overall cost.
Finding the right individuals
After consulting with you and understanding your unique requirements we will present you with profiles (including CV, photograph and references) of a selection of specifically chosen candidates. You decide which applicant you would like to interview and once you’ve made your selection we will ensure your chosen door supervisors are inducted to your venue procedures.
We will ensure their performance is monitored by our dedicated compliance team and where necessary remove and replace door supervisors who don’t make the grade; no delay, no drama. We recognise the potential for conflict in the door supervisor role and where our risk assessment indicates a need we include the use of professional bodycams as part of our service.
Hybrid hospitality security roles
With all the changes since COVID, few businesses can afford to take a narrow view of security roles. We are helping forward-thinking organisations to rethink the people they are recruiting for bar work, waitering and reception.
Increasingly we are placing friendly, customer-oriented individuals in customer service roles who are also trained and licensed to carry out security duties. A key part of this is providing essential backup when a situation, such as a forced ejection, legally requires a full complement of licensed security staff.
How may we help?
If you would like to find out more or discuss how we could help you, please email or call 0844 282 4300.
...thanks so much for covering us at such short notice.....please would you pass on my grateful thanks! The guards were brilliant! We had 270 hellraisers... no real trouble as such but they were a handful at times. We thought security were utterly brilliant - totally professional and exceptional at timely intervention.
Due to the actions of this company during the 2011 riots I felt confident enough to put them forward as our supplier of the year.
They beat 1800 other companies to be awarded that prize.
Their service has been consistently high through my three years as Director of Security and I am delighted with this relationship.
Rank Group PLC
We understand that each venue, event and audience can require different types of security so we will work closely with you to provide the right level of security with the right staff for each event; such as:
- Event Stewards
- Crowd Management
- Search teams
- Safety Stewards
- VIP & Backstage security
- SIA Licenced Door Supervisors
- SIA Licenced Security Guards