Are you looking for Concierge Security?

When you engage Concierge Security you should receive excellent security for your building as well as enhancing the level of service your guests or residents recieve.  A high-quality Concierge Security guard will be friendly and welcoming, dealing with deliveries, answering questions and enquiries; providing an approachable face to the property, but also able to handle any security needs or emergency situations in a calm and professional manner.

The private security industry today often means hospitality as much as security.  Over the years Leisuresec has developed a strong reputation in the industry and regularly been asked to provide a more complete solution.

In addition to providing security services; manned guarding, door supervisors, patrols and CCTV monitoring, our security operatives are frequently involved in customer service and concierge roles.  These include covering reception, assisting guests, helping with bags, answering questions and providing directions and information.

Customer service is an essential part of any front-line security service.  The majority of Leisuresec's contracts are customer facing, in a variety of environments, which means our operatives must have an approachable, professional and friendly personality, in addition to security training.

We pride ourselves on the high level of customer service shown by all our operatives which stems from the training provided, including customer service, duty of care, social responsibility and customer care, as well as conflict management and where appropriate, physical intervention skills.

We know that security guards are often the first and last person to be seen by our client's customers and members of the public, and those impressions last.

 

If you manage a commercial or residential building, we know how important it is to find the right person or team to administer your Concierge Security and we would love to work with you.  Please get in touch so we can discuss your needs and identify the right Concierge Security staff for your property.

If you are looking for work in the security industry, we are always looking to recruity new staff with the right skills and attitude.  Take a look at our Careers page and fill out an application form.